Return & Refund Policy
At our store, customer happiness comes first. If you are not satisfied with your purchase, you may be eligible to return your product under the policy below.
Return Eligibility
All returns must be requested within 30 calendar days of order delivery.
For an item to qualify for return acceptance, it must:
- Be unused, unworn, and in original condition.
- Be kept in original packaging with all tags, parts, and materials included.
- Be in resalable condition for our team to inspect.
Returned products missing original boxes or exhibiting signs of wear, abuse, or alteration will be denied refunds.
Non-Eligible Returns
The following types of products are non-returnable:
- Personalized or custom-crafted products.
- Downloadable software or digital media.
- Gift certificates and gift cards.
- Items bought on final sale or clearance.
- Goods damaged post-delivery through customer neglect.
Cancellation Policy
Orders may be canceled within 12 hours of purchase. Please contact us via email right away to request a cancellation.
Refund Processing
Once your returned package arrives, we will inspect the items. Refunds for approved returns are processed back to the original payment channel within 7-10 business days. Banks may require extra time to process transactions.
Return Shipping
Buyers are responsible for return shipping costs unless the received item was defective, damaged, or wrong. Shipping charges are calculated at checkout.
Delivery Timelines
Orders usually take 2-4 business days to process. Shipping delivery times range from 7 to 15 business days.
Damaged or Incorrect Orders
If your package arrives damaged, incomplete, or wrong, please keep all packaging materials and contact us via email immediately so we can fix the issue.
For questions concerning our Returns & Refund Policy, please contact us by email.